FAQs
Frequently Asked Questions (FAQs)
Welcome to wearkart.store. Below are answers to some common questions to help you shop with confidence.
1. What products do you sell?
We sell men’s and women’s garments, including daily wear, fashion clothing, and innerwear/undergarments.
2. Do you deliver across India?
Yes, we currently offer pan-India delivery. International shipping is not available at this time.
3. How long does delivery take?
Orders are usually delivered within 4–8 business days, depending on your location and courier partner.
4. How can I track my order?
Once your order is shipped, you will receive tracking details via SMS or email. You can track your order using the provided link.
5. What payment methods do you accept?
We accept secure online payments through trusted payment gateways. Available options may include:
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UPI
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Debit Card
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Credit Card
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Net Banking
6. Can I cancel my order?
Yes, orders can be cancelled before dispatch only. Once shipped, cancellation is not possible.
To request cancellation, email us at:
📧 support@uk495191@gmail.com
7. What is your return policy?
Returns are accepted only if:
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The product is damaged
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The product is defective
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The wrong product is delivered
Return requests must be raised within 3 days of delivery.
8. Are undergarments returnable?
No. Innerwear and undergarments are non-returnable due to hygiene reasons.
9. When will I receive my refund?
If your return is approved, refunds are processed within 7–10 business days and credited to the original payment method.
10. What should I do if I receive a damaged product?
Please contact us within 48 hours of delivery with clear photos or videos of the product and packaging.
📧 Email: support@uk495191@gmail.com
11. What if I entered the wrong delivery address?
Please contact us immediately. If the order has already been shipped, re-delivery may require additional shipping charges.
12. How can I contact customer support?
You can reach us at:
📧 support@uk495191@gmail.com
🕒 Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)
13. Is it safe to shop on wearkart.store?
Yes. We use secure payment gateways and follow standard data protection practices to keep your information safe.
Still Have Questions?
If your question isn’t listed here, feel free to contact us anytime.
We’re always happy to help 😊
📧 support@uk495191@gmail.com
🌐 https://wearkart.store
